Fiverr Community Forum

Customer service reply

hi there all guys

have you tried to send a complaint before to admin

how long did the customer service/admin will reply you usually …

tell me about and share your experience please



Sheriff’s Note: Moved to Fiverr FAQS.

My experience with csr is terrible. Only once they were somewhat timely and responded without usual boiler plate answer. Also, looks like either they have too much to handle properly or just don’t give proper attention, my gig request was unapproved second time. First time they gave some lame non answer to why. And it took they 3 days to do that. Lets see how long it will be now and if they have different reply from before??