Fiverr Forum

Customer Service


I have a vendor who will not complete the order and I can not find a way to contact customer service can anyone help me


Or click this here: Customer Support and you will see “submit a request” in the upper right corner.


“Submit a ticket” would be too obvious. They use the term “Submit a request” , whatever that means.


If you are looking for Customer Service to make the seller complete the gig, it isn’t going to happen. They will tell you to cancel and get a refund.


you can cancel order… Go to "mutual order cancel " it is near the order option. if your seller not response, then it will cancel automatically in 2 days.


I feel you Richard, see my troubles here

Go to support if seller declines mutual cancellation.