Fiverr Forum

Customer Service:


#1

I’m finding that maintaining contact with my buyers, past and present is starting to result in more orders. It also keeps sellers “top of mind” with buyers; reminding them you’re here and ready to help them. Try it, it works!


#2

Man Discovers Spoon Useful For Eating Soup; Banishes Forks To Uncivilized Lands.


#3

Anyone can correct me if I am wrong, but wouldn’t this be CONSIDERED as SPAMMING under Fiverr Terms Of Service?
Contacting your buyer after sales like @tombruce1949 is suggesting.


#4

Yes, it is. As applied by a clueless newbie with a poor grasp of the English language (= a stunning lack of subtlety), it will simply result in suspended inbox privileges and eventual banning–despite this being a sound follow-up technique outside of Fiverr.

Try it, it works!


#5

This is indeed considered spamming and can lead to the restriction of your messaging system. I wouldn’t recommend it!


#6

@emmaki Gracias Senorita! :smiley:


#7

Ladies and gentlemen I bring you words of wisdom from emmaki


#8

Then why did someone suggest that you message your buyers and let them know that Fiverr will be down for a period of time? I only asked how that was possible?
tombruce1949