Fiverr Forum

Customer support cancel order after order completed!


#1

Hey guys so i was fullfilling an order of uplaoding something on a site and i did so but the product the user provided was against the rules of the website! so i told them it was not my fault ! after that they didnt reply for 3 days and the order was complete then they contact me saying why it wasnt completed i explained the situation after that customer support just cancel the order how is it my fault!!! they had 3 days!!! and now my account is getting harmed because of people like them!
my account has 73% orders complete all are similar from buyers who dont read description etc! last time i contacted customer support and they gave me an unrelated answer and didnt reply back! WHAT!?!


#2

If fiverr custom support give unrelated answer. Better to contact them again. and reply as soon as possible. If not ticket will be closed