Fiverr Community Forum

Customer support contact

Hello Guys,
Please share customer support email of fiverr.


It’s, but you can also contact them through the help desk at the seller help centre.

hey, i am need to contact them, but first i want to learn everything about this experience so can explain the procedure ? i want to know how much time they take to respond and any limitations to write.

I’ve only contacted them through the help centre where you can create a support ticket. You can create a support ticket at:

Currently it can take around 10 days for them to respond to a support ticket.

1 Like

May be its depends on what seller level you are, I opened ticket at 2 am and got reply at 4 am, Just in 2 hours and later next day about 16 hours my issue was solved and got another message from CS and everything was warped up in about 17 hours !

1 Like

i am a no level seller yet, tho its because of my order completion rate as i was unable to sell for few days in past. but i just opened a tick so lets see.