Fiverr Forum

Customer Support Not responding


#1

Hey my account got suspend on 29th of jan and now its more than 60 days i just submit a ticket on 28 march but nobody is repsonding to my messages



Can any body tell me how i can get my all money back ?



Sheriff’s Note: Please place Your Questions in the FIVERR FAQS section. Moved.


#2

Try sending another message through the customer service ticket you have open with them. Try contacting them at support@fiverr.com . I’ve heard that some people have had luck getting quick responses by posting on the Fiverr Twitter feed. Not sure if it will help but also try posting on the Fiverr Facebook page.