Customer Support


#1

Your customer support should allow for a comments box that you can reply to somewhere… if there is one can’t find it …very frustrating


#2

Eh?


#3

Their customer service is just push button…there are no comment blocks available…I am trying to find out why my order which I have paid for is not in my account… also… I have received it and it is ready for review but won’t come up when I click on the button…just takes me back to fiverr.com… the “customer support” sends me to “my shopping” which has no record of my order # and has no other way for me to get my answers…



If you have any suggestions …it would be most appreciated…Thanks…eh!!!


#4

Go to



http://support.fiverr.com



Create an account and you can send tickets that way. You can comment all you like on your customer service requests there :slight_smile: