Fiverr Forum

Customers can not give orders to me


#1


One of my customer massaged me that My order can not be requested because when he trying to give a order showing a massage .The massage shows "Unable to verify your...." something like that I can't even see customers massage completely due to the privacy. How can I solve this problem.

#2

the problem was “Unable to verify your purchase”


#3

Hello there,

You need to contact Customer Support and get this issue resolved.

Have a great day