Dashboard delivered on time shows 99% but I've never been late?


#1

My dashboard today says delivered on time is 99% but I’ve never been late the entire time I’ve been here. Has this happened to anyone else?


#2

Customer support has told me it can’t be corrected, and as long as I deliver on time it will go back to 100%, but I have always delivered on time. Sustained effort to deliver on time for over 3 years.


#3

Now I am told that my stats were checked and they are accurate but they are not accurate.


#4

thats so terrible
hope so they will help you the best


#5

Thank you for your sympathy.


#6

Same for me. its show 99% sometimes,but i delivered all the orders in last 3 months “on time”


#7

I also facing same problem. I deliver timely orders from last 4 months. My gig’s delivery time also increase from 1 day to 2 days. Very disappoint from this terrible system.


#8

I was also told I didn’t respond to a few users messages, even though I did. And I even had screenshots of those discussions showing my reply and the red timer on them still. But it still was corrected to 100%.


#9

@misscrystal it happens to me now… my delivery on time shows 95% but I’ve never been late like you.


#10

Hello, I had this issue and upon contacting Fiverr CS, issue was resolved within an hour. They reset my counters.