zillyax Posted March 6, 2020 Share Posted March 6, 2020 Please help! I just got an order from a scammer, he canceled his order today and got his money back, I delivered his order on 28 February and he dropped a 5 star review and confirmed his delivery. and that’s issue number 1!issue number 2 : He created a new fake fiverr account ( I found out when I compared the old one with his new one as I find the same person that has reviewed him just 5 min after hi bought my gig + I always tell my customers to contact me before buying, he did it twice the last time that he canceled his order and now! ) so I’m 100% sure that he’s now again to scam me!Please what should I do about both issues, HEEELP! Link to comment Share on other sites More sharing options...
marianarv Posted March 6, 2020 Share Posted March 6, 2020 Contact the CS and explain your situation Link to comment Share on other sites More sharing options...
zillyax Posted March 6, 2020 Author Share Posted March 6, 2020 Contact the CS and explain your situationbut they will take more than 24 hours to respond, and delivery time for this order is also 24h Link to comment Share on other sites More sharing options...
marianarv Posted March 6, 2020 Share Posted March 6, 2020 but they will take more than 24 hours to respond, and delivery time for this order is also 24hThey usualy don’t but even if they do you should contact them so they can cancel the order without it affecting your stats. Talk to them about the previous order too. Link to comment Share on other sites More sharing options...
zillyax Posted March 6, 2020 Author Share Posted March 6, 2020 Please help! I just got an order from a scammer, he canceled his order today and got his money back, I delivered his order on 28 February and he dropped a 5 star review and confirmed his delivery. and that’s issue number 1!issue number 2 : He created a new fake fiverr account ( I found out when I compared the old one with his new one as I find the same person that has reviewed him just 5 min after hi bought my gig + I always tell my customers to contact me before buying, he did it twice the last time that he canceled his order and now! ) so I’m 100% sure that he’s now again to scam me!Please what should I do about both issues, HEEELP!thethanks I did contact them, now I’m hoping for the best Link to comment Share on other sites More sharing options...
justfari Posted March 6, 2020 Share Posted March 6, 2020 Have you contacted the Fiverr CS? Link to comment Share on other sites More sharing options...
brenna_n Posted March 6, 2020 Share Posted March 6, 2020 Block and report them Link to comment Share on other sites More sharing options...
zillyax Posted March 6, 2020 Author Share Posted March 6, 2020 Block and report themthanks I forgot about that ^^ Link to comment Share on other sites More sharing options...
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