Hello, I hope you’re all doing alright!
While normally a single pushy buyer doesn’t bother me, recently I’ve had a couple of recurrent buyers that won’t stop messaging me. Don’t get me wrong, I’m okay with them asking gig related questions but having them constantly messaging me is becoming a bit distracting.
For a little more detail, one of them messaged me a couple of times a day for a week or two (before starting the gig), updating me in how soon they’ll be ready to order my gig. I’m not sure why they did this daily, I think they should just message me when they’re ready but anyways, it distracted me a little from some other projects because I was in constant alert to the notifications, wondering whether Fiverr would punish me if I didn’t reply to them on time (I know it’s only to the first message but I’m unsure what is the minimum window of time Fiverr considers a message to be a ‘first message’, if that makes sense).
The other one will order one of my gigs, and will do the same thing, message me things like: ‘Is there anything we can do to speed up the process?’, ‘how soon do you think we can have this?’, ‘how about this type of drawing, don’t you think you could do these in less time?’. These messages have been either daily or sometimes a couple of messages a day.
And like I said, neither of them are being rude, and they understand when I explain that usually I have a queue of work (within Fiverr or outside), or I explain how my drawing process is in order to get the results they see displayed in the gig, but I find this constant messaging is becoming distracting.
The most common response I’ve seen in other posts is to block the buyers, but I’ve been hesistant because both of them are polite and understanding of my responses, they’re just very pushy.
Has this happened to any of you, especially with clients that aren’t rude? Does it bother you? How do you deal with it when it becomes too much? Thanks in advance for any responses!
what I meant by first message interval is that I know after a certain amount of time when they message me again that message is going to count as a ‘first message’, but I’m unsure of what that time window is. Thank you!