The buyer came in and placed the order. Simple and done. I did the work and delivered it on time. Now, I provide unlimited revisions for my order BUT that unlimited revision does not cover everything. I have explained that in my gig’s description and highlighted it clearly stating for the things I do not cover in unlimited revisions.
Not even that, I have added a section on the “Order requirement page” about this information so a buyer can contact me and discuss it on time.
Now, after I delivered the order, he asked for some revisions that were covered by my unlimited revisions and some of them were not. I described the same thing to him that revisions covered by my “Unlimited revisions” will be done without a problem but changes that my “Unlimited revisions” do NOT cover will cost an extra. Clearly mentioned.
He told me that he didn’t read the description of my gig so he didn’t know that before placing the order and refused to add extra cost for the required changes.
After that, he started sending me cancellation request stating ridiculous claims that I didn’t do the work on time (I did deliver before time). I refused to accept any because that is clearly his fault. I have spent hours on the project and not only that, I am not going to be held accountable for his mistake.
After he sent me about multiple cancellation requests, I refused all of them.
He then asked for a revision, revision of a service that I do not provide. I have stated that as well. Now I am waiting for his response.
This is going to be an interesting experience for me
I hope you guys never go through it.