iamlegendryggs Posted March 17, 2013 Share Posted March 17, 2013 i recently paid for a gig to get a tweak on my website.Then all of a sudden my site goes down… i panic, i send series of messages asking the contractor if she took it down herself… but got no reply for a long while… even when she did reply, it was i her 3rd message that she affirmed taking my site down…[not a good communication].I suggest fiverr lets us have a chat interphase with our buyers, contractors or seller as it may rather than having to wait endlessly or kip refreshing till a message comes in.i also suggest we have an indicator besides our names that shows when we are online or offline, or busy, available… etcThis can help in many ways, am sure many people will agree with me. [Available but offline], [Available and online][Not available but online] etcsometimes u want a job done qucik, and you just need some one who is online to get it done immidiately.cheers…#You can add more suggestions or refine the above if you have anymore ideas at the comment box below. Link to comment Share on other sites More sharing options...
iamlegendryggs Posted March 17, 2013 Author Share Posted March 17, 2013 Reply to @bachas85:i still disagreewhat abt d 2nd sugestion? Link to comment Share on other sites More sharing options...
rossonomous Posted March 20, 2013 Share Posted March 20, 2013 I both like and dislike the online status.If i’m online and dealing with a particular GIG or another customer and then get a bunch of messages like"You’re online, please reply""I can see you’re online stop ignoring me"etc, etc, then I would very annoyed very quickly.Yes there is the idea of having ‘busy’ ‘away’ but this is increased functionality that takes more to implement than simple ‘online’ and ‘offline’ functionality. Link to comment Share on other sites More sharing options...
Guest soldierdollar Posted March 20, 2013 Share Posted March 20, 2013 If fiverr could put up a beautiful site like this, such incorporation would be a drop of the hat to them.I also opened a similar thread like this but it seems everybody’s reluctant to broach this issue. Online status will foster better communication and we don’t need the “last active 5 minutes ago stuff” cause it is useless. We need something like "user online/offline, user log rate today: 15 times a day, average time spent per day,20 minutes " at least it will reassure the other party of how active a user is before making a transaction with him. You wouldn’t want to buy a gig from someone who logs in once in a week, would you? Link to comment Share on other sites More sharing options...
Guest soldierdollar Posted March 20, 2013 Share Posted March 20, 2013 If they could also add this feature “your message has been delivered/opened” , “your message has been starred” to know wether our message has been read or not. I believe the importance of this cannot be over emphasised. This is market place for crying out loud and a better communication is what we need to make it really a market place Link to comment Share on other sites More sharing options...
armer Posted March 21, 2013 Share Posted March 21, 2013 You can always contact the buyer before you order and ask him/her if its possible to deliver after an hour or so. Link to comment Share on other sites More sharing options...
Guest soldierdollar Posted March 21, 2013 Share Posted March 21, 2013 which is better, to contact a seller who’s online and the one who’s offline. Naturally,you’d go for the one online Link to comment Share on other sites More sharing options...
itsyourthing Posted March 21, 2013 Share Posted March 21, 2013 Online status would cause problems. Buyers might like it, but honestly the sellers will be driven crazy with pestering and nagging which will only result in slowing down their overall productivity.Considering this is a place for $5 gigs, a,) a buyer shouldn’t expect up-to-the-second attention from a seller - one should have to pay top dollar for on-call and immediate service, and b.) if a buyer needs something done ASAP, they can search by express gigs. Link to comment Share on other sites More sharing options...
Guest bloghelp Posted March 21, 2013 Share Posted March 21, 2013 this is a great idea. better communication can mean more sales.but it can make our website slower and make spread of spam faster. Link to comment Share on other sites More sharing options...
cybercube Posted March 21, 2013 Share Posted March 21, 2013 Add me a BIG GREEN Right mark when i am online, gray Right mark when i am offline 🙂And monitor chat is more easy than monitor a msg system. Just have to add block words list 🙂 Link to comment Share on other sites More sharing options...
cybercube Posted March 21, 2013 Share Posted March 21, 2013 Only problem it Smart sellers will use Auto Refresh Scripts. So they will be online Forever 😛 If you ever going to add those options you better count only surfing sellers. Not Refreshes! Link to comment Share on other sites More sharing options...
greyhound12 Posted March 21, 2013 Share Posted March 21, 2013 In a way you can tell if someone is online, just look at their profile and it’ll say something like “last active 2 minutes ago” or whatever. Link to comment Share on other sites More sharing options...
cybercube Posted March 22, 2013 Share Posted March 22, 2013 Reply to @greyhound12: Its not working buddy Link to comment Share on other sites More sharing options...
rockstarnights Posted March 7, 2014 Share Posted March 7, 2014 I agree that a chat program would be great. Messages work fine as emails, but when I am discussing a project with a Fiverr member it would be nice if we could both agree to a chat where it acted more like instant messaging and showed when the other was typing. That way we could hash out all the details and the fiverr person could get all the information they need in one sitting rather than communicate in an email fashion. Link to comment Share on other sites More sharing options...
samantha_kicks Posted March 11, 2014 Share Posted March 11, 2014 I love the idea of an “online” status and an improved chat function! Link to comment Share on other sites More sharing options...
techychic Posted March 12, 2014 Share Posted March 12, 2014 Private messages are just fine. I don’t need anyone constantly pop chatting with me asking me about there order every 5 minutes, or wasting my time asking about a gig but never purchase one. Link to comment Share on other sites More sharing options...
xaley77 Posted March 12, 2014 Share Posted March 12, 2014 Reply to @rossonomous: Hmm…well, I think chat is always useful. Maybe have an option to switch it off if you don’t want to appear online? Link to comment Share on other sites More sharing options...
xaley77 Posted March 12, 2014 Share Posted March 12, 2014 Reply to @itsyourthing: There are sellers who sell stuff that goes into the hundreds, and typically, before buyer places an order, they might want to check with the seller on some things. Chat is just faster. No pestering if seller has the option to switch off online status. That should work. Link to comment Share on other sites More sharing options...
djkoolaide Posted April 23, 2014 Share Posted April 23, 2014 Yes, Fiverr Writing, Voice, and Video Chat is needed so I can chat with clients for consulting so people aren’t wasting their time or money and so I’m not wasting mine either… Not to mention it will enhance the experience and network. The regular messages don’t always come through fast enough. I don’t know how other people do certain gigs without it… The chat wouldn’t have to indicate whether you’re online or not… just like so many other social platforms will give you the option to chat offline. A chat is not that difficult to install for this site, or even on another division of fiverr for that matter… I’m sure it’s only a matter of time before they install it… hopefully sooner than later. I think it will make everyone more money if they do. Link to comment Share on other sites More sharing options...
ydrawing Posted April 24, 2014 Share Posted April 24, 2014 We really need a live chat… Link to comment Share on other sites More sharing options...
marketman Posted August 17, 2014 Share Posted August 17, 2014 Actually, as a seller, I would like to have a chat feature. Often a buyer is missing info or I need to aska quick question for their google local page. I think it would be viable for buyers/sellers - not people you haven’t bought from or sold to and only while a gig is live. I’m sure there are way to flag convo as the messages flag now. C;mon Fiverr … hit us with chat! Cheers! Link to comment Share on other sites More sharing options...
inkpetal Posted August 17, 2014 Share Posted August 17, 2014 I definitely foresee the “CHECK OUT MY GIG” garbage that would inevitably follow in high volume for open chat. It would probably degenerate from a place to talk to a spam wall way too quickly. 😦I wouldn’t mind the online status feature, superfluous or not. Link to comment Share on other sites More sharing options...
jayanthi426 Posted October 2, 2014 Share Posted October 2, 2014 keeping an online indicator beside a person if he is online really helps anybody to havean instant reply if we need messages or reply from the customer.Also we can write a small JavaScript that tells every one , he was offline since. so and so time.Hope this gets implemented soon . Link to comment Share on other sites More sharing options...
fastcopywriter Posted October 2, 2014 Share Posted October 2, 2014 I couldn’t disagree more. Chatting is BORING, it take forever. You sit there waiting for the other guy to respond. It freaks me out. I have a better idea, change Fiverr Terms of Service so it becomes legal to contact buyers on places like Facebook, Email, etc. Of course, it might already be legal since some sellers offer services on s***e.Personally, I want Fiverr to keep the interface as simple as possible, the more you add, the more the newbies will struggle and give up. Link to comment Share on other sites More sharing options...
yvosa Posted September 8, 2015 Share Posted September 8, 2015 I agree. Fiverr needs a chat software and a widget that sits at the bottom corner of theseller or gig page so that a buyer can chat live with the seller as they browse. This is like having an instant messaging program or facebook chat at the bottom of the page. You can see an example of it at https://www.tawk.to/ or https://happyfoxchat.com/live-chat-pricing. If you look at the bottom right corner, you’ll see a green bar that says “Let’s chat-Online”. There are so many free programs like this for website users to use. I think they should bring one of these products so FIVERR sellers and buyers can communicate quickly and easily. Link to comment Share on other sites More sharing options...
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