Every cancellation HURTS THE SELLER'S RANKING + GIG ...
All of the above should make perfect sense why sellers are firm about it ... wont accept an order until it's final .. and in most cases ask you to contact them with any questions.
My FIRM BOUNDARY LINES - Are within my gig description + gig video.
There are no questions about what you get and for how much unless you want special effects.
In this case the buyer knows what the background will be .. what I'm wearing .. and how much it costs..
All from both the video and gig text.
This , I repeat , was a case of the buyer not knowing his ass from a hole in the ground and not wanting to pay for anything that I deemed an "extra" on my own gig. So .
Screw that bastard. Screw him to hell and back. I went an made some scam reports of my own out about him on the web seeing as customer support didnt fix it.
God they are worthless they really are..
They flat out ignored me on my next request (completely different issue) to have feedback removed..
I ended up going so ham on the client that left THAT feedback , they begged fiverr to remove it and now I'm working with them on their 2nd video.
It was just a matter of the client also not reading what he bought.. and thought I was gonna just accept a shit rating on my gig.
Seeing as fiverr can't help with diddly squat these days.. and I already sent a ticket about the incident ... That was instantly ignored and closed WITHOUT A WORD FROM THE AGENT..
I said ,"Screw it" ... got a hold of the client .. told him how stupid he was and what I was about to do ..
Watched the client jump through all my hoops I laid out ..
Client Realized his mistake..
Client Realized I'm not a pushover , scammer , lame-ass
Client asked me to actually do the video we talked about instead of being a twit about everything.
And now That $70 is in my pocket and another $100 on the way .. actually more than that .. he sent me 2 products.
To sum it up .. his first review was 1 star because he ordered my skype consultation gig .. didnt read the times that we were available .. couldnt follow given directions .. took a 2 weeks trip to china .. forgot everything until fiverr automatically emailed him to leave a review on my gig .. which he left a 1 star review.
So I sent a letter of "encouragement" to him. Letting them know how unhappy I was and what my "plans" were.
After all that , we actually setup an order..
Fast forward to later:
After he actually got the chance to work with me:
His 5 star review: "I have never done anything with Fiverr or with videostore before.It was such a pleasure dealing with him from creating the script and offering ideas to changes of the video we wanted .He was perfect and the end result was great .I am looking forward to our next few projects with him .I recommend him very highly."
All in all , fiverr support is big fat bag of jokes.
They are not here to support you , they don't care about your business on their platform.
They care about 1 thing.. Money and how it makes it in their bank accounts.
My advice here: Take matters into your own hands or your business on fiverr will inevitably turn to crap because buyer's just dont understand the system here and there is no way to avoid it without babysitting EVERY LITTLE THING ABOUT YOUR FIVERR BUSINESS. ... Or offer something that sells for $5 bucks all day long and requires no effort and has almost 0 potential to fail .. Those gigs will get thousands of 5 star reviews.. but they wont make the kind of money I pull in. -- Fiverr doesnt care though.. So game the system. Take the advice I got from everyone on most of these issues in the past ... to sum it up .. that advice was "Screw it."
I'm a firm believer in "Screw it" .. here on fiverr now.
And Ravenccs , you did fine if you are "embarassed but complying" .. Thats all sellers here will ask.
Some of them are out to scam you , .. well.. many actually... after I tried to buy a simple gig here .. I was lied to soo much.. I can understand why people never use fiverr.com ...