Fiverr Community Forum

Deleted chat of buyer

hi, i need some help. A buyer sent me inbox for order discussion i deleted the chat unknowingly. how can i find that chat to discuss further with him/her.
i sent just one message which i wanted to delete but unfortunately deleted the whole chat.
thank you!

1 Like

Do you receive emails when a new buyer messages you? If so, there should be a button in that email that says “view and reply”. If you click “view and reply”, it opens up the chat again for you to respond to their message.

You can’t delete 1 message! If you want to delete something, you’ll have to delete the whole thread of messages.

I hope the above info helps!

4 Likes

thank you so much, i went to mail and accessed him again.