New to fiverr … I posted a couple of gigs and received about 15 designers replying to each. I selected 2 of them and was very excited. Unfortunately, both have been nightmares.
1 in particular will not deliver the final files until I leave a 5 star rating. Is this how fiverr works? I did not see anywhere that you must leave 5 stars before you receive the product that you have already paid for before the job started. I even see some designers with 4.5 and lower ratings so I am not understanding why a 5 star rating is required to have files delivered.
The project is late, designed in the wrong colors, and not vectorized. I was not going to leave negative feedback, but why leave 5 stars just to get the files so I can finish the work myself?
Is this indeed a policy I missed and if not, how do I avoid this hostage situation in the future?