Fiverr Forum

Delivered files won't download?


#1

I recently purchased a gig where the artist drew a picture for me. She uploaded 2 images in .jpg and one downloaded fine, but the other wouldn’t work. She tried uploading it again but it gave me this super long link starting with https://res.cloudinary.com/fiverr/image/fetch/t_orders/ and wouldn’t work.

Does anyone else have any issues with downloading their files from a seller? I don’t know how to get my completed gig at this point.


#2

You can ask her to upload to Dropbox and send you a link. That’s not against TOS.


#3

Can i use a wetransfer ???