Fiverr Community Forum

Delivered files won't download?

I recently purchased a gig where the artist drew a picture for me. She uploaded 2 images in .jpg and one downloaded fine, but the other wouldn’t work. She tried uploading it again but it gave me this super long link starting with and wouldn’t work.

Does anyone else have any issues with downloading their files from a seller? I don’t know how to get my completed gig at this point.

You can ask her to upload to Dropbox and send you a link. That’s not against TOS.

Can i use a wetransfer ???