Fiverr Community Forum

Delivered in time but Fiverr marks that I am late

Hi everyone,

I am a digital artist.
Last week a customer ordered me an art. I guess it was Wednesday. I said I would have delivered it in 5 days (so yesterday) but I delivered it in 2 days, on Friday.
The problem is that the customer is offline since Wednesday and Fiverr says I am late for delivery which is not true at all. I delivered on Friday. What should I do?

Thank you in advance

Yuumeki

only the initial delivery is counted toward time.

if the buyer asks for changes and the timer goes off, it is not counted as late in your stats