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Delivered order in message accidentally and got late delivery

so i asked the buyer to take a look at my work but he didn’t reply for more than 12 hours so i decided to deliver the order. that’s where i made a mistake and sent the work again via messages thinking that i delivered it. i realized that when i got the notification for late delivery and then delivered the order properly right after that. the buyer immediately accepted the delivery and left me a 5 star. I’m a new seller and now my delivered on time rate is 88%. i have contacted the customer support. is there any hope??
did somebody have a similar experience

1 Like

Hi, I doubt if customer support can change that 88% for you as you did deliver late. In time that will improve. Next time deliver only using the deliver button.

3 Likes

does this 88% affect my ranking

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You should have use the deliver now button, lets see what CS say @m_ibraheem610

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absence of mind on my part

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