Fiverr Community Forum

Delivering project outside fiverr platform

Is it advisable to do a project sent through Fiverr outside this fiver platform? Please do let me know if it’s advisable as the wants to take the conversation outside Fiverr before even starting the project… please let know if it’s okay as I am new to Fiverr platform and freelancing.


Say no to contact outside Fiverr as you could get a warning.

Work needs to be attached or proof of work done needs to be shown on the delivery (eg. attached or at least linked to but attaching something is best).

From the TOS:

Requesting or providing Email addresses, ■■■■■/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted.

All information and file exchanges must be performed exclusively on Fiverr’s platform.


You should carefully read Terms of Service (ToS) of Fiverr to avoid receiving warning and Ban/kick out from the marketplace. :slight_smile:


He is asking: Can we have a chat about a design work please? Please share your WhatsApp contact if it is okay.

Politely tell him that, as per Fiverr’s Terms of Service, all the communication and materials exchange has to go through Fiverr.

And read the Terms of Service carefully, so you won’t need to ask questions like this one.