so i got an order and i was going to be late on submission. the client was offline so couldnt ask for extension and did my delivery late. when the client came online i asked for extension and the client allowed it. but my delivery on time dropped by a whole 50% after he accepted the delivery. why has my delivery on time dropped even if the client is ok with the late delivery and given me time extension?
Whenever you do not deliver before the clock runs out, you are late even if your buyer approves an extension later.
Then you must not have had many orders in the last 60 days, which is what your stats are based on. For example, if you had 100 orders in the last 60 days, your delivery on time percentage would only have dropped by 2%.