Fiverr Forum

Delivery on time is 50%, How much it affects my sales?


#1

Hi,



Currently i have 50% delivery on time. I got this issue because one day almost 20 orders came when I was asleep. My delivery time was set only in 2 days. I got them delivered late but no one cancelled their orders.



Question : How does this affects my gig?



Thanks!


#2

and my badge here showing is level 1 but im level 2. XD


#3

Same here. My badge also showing level 1 here but I’m level 2 ;)) It may take about a week or two to update.


#4

It effect allot on your sales. Always deliver on time. if you feel time frame is less . you can increase the delivery time,


#5

I will take few days to see the badge change on the forum.


#6

Agree with Mallika255


#7

I have seen your Profile, I don’t think delivery percentage will effect your Profile for so long. You’re going great, Well done.


#8

Best piece of advice I was given and give others; set realistic delivery times and communicate these with your customers. I know that as we start off, we might have to over-deliver to built traffic and brand trust but as your traffic becomes steady, it’s important to have a work-life balance and certainly not grind for $5.


#9
jeromae said: My delivery time was set only in 2 days. I got them delivered late but no one cancelled their orders.

You got lucky. Some people don’t check their e-mail as often as they should, others open an e-mail and then forget about it. However, you can’t depend on luck.

A good delivery schedule for me has been 3-days. I don’t do 2-days because I want people to pay for 1-day delivery.

Delivery late can result in force cancellations which lowers your gig rating.


#10

The way you are progressing, I think it will not effect you much… Don’t repeat what happened before… Through this you can increase the percentage level…
GOOD LUCK…


#11

I set all my gig 2 day delivery, But all customer inbox me and i give them custom offer, I offen give them 3,4 day delivery base on my order amount. So that i have extra time to do great work.


#12

AFAIK, you can’t do anything about the 50% delivery on time, but you can speed up your subsequent orders and raise it back to normal. As regards the effects on your sales, i am not sure if it does, but fiverr might be using the metrics for different reasons.


#13

Like others have pointed out the delivery time percentage should only effect you if you received negative feedback for the job, even then I don’t know if Fiverr’s system will knock you down too hard. You have 135 positive 5-star reviews I think you will be O.K! :slight_smile:


#14

Not too good. With time, you could change the current situation. All the Best!! :slight_smile:


#15

@jeromae 20 orders. that’s good


#16

Reply to @mallika255: thanks! Now i know what i have to do :slight_smile:


#17

Reply to @sadaqat96: Thanks buddy!


#18

Reply to @solow13: Thanks buddy!


#19

Reply to @sjames210: Thanks so much!


#20

Reply to @jeromae: You’re welcome