Fiverr Community Forum

Delivery! when buyer is offline for long time

Dear all

Greetings

I would like to share my problems with you, that happened a few days before. An order came to a new gig… meanwhile buyer says to withdraw the order. He told me that he wants to do another task. And I agreed to do that. I have sent him a few samples. But before delivery, he was not responding to me / totally offline for 2 weeks. My delivery time expired but no response/online. So send the cancellation request… Till no response. After 2 days order automatically canceled… Now my completion rate is 50%. Please help me with this issue.

Would I delete the gig and create a new one? Or what is the best solution?

Thank you
Regards
Manabendra