Recently i delivered a Gig (it was about some settings in a Gmail account - add one more account under his main gmail one).
i completed everything, with screenshots, proofs, etc but the seller had an issue with his domain provider (his domain inbox could not receive any email for some reason).
He ask me to fix that as well, but i explain to him that i can not do that, since it is illegal to present my self as him.
He needs to contact his domain admin and tell him to fix the issue (or pay any bills he have unpaid!!!)
Because of that he reported my gig as undelivered and automatically i lost my status!
I contact support and after a very long meaningless discussion back and forth, they still did not respond to me why i was actually demoted.
At first they kept insisting that i did not complete the order (i explain 5 times that i did).
After that they said that i did not provide proof of completion (which i did and send them 3 times the same screenshots until they actually did the effort to SEE the screenshots).
And after that… they stop responding!
They NEVER told me why i am demoted.
I keep asking for a response on WHY, since i provide proofs that i complete the gig at 100%, at least to understand what is the issue, so i will not repeat it again and they still not responding to my question.
If this is fair to you, simply because a customer did not want to pay 5usd since i did not agree to commit fraud, fraud through YOUR platform, then i have no words!