Our colleague account been blocked! No explaination and no reason from the customer service of Fiverr.
After sending 20 emails to ask SIMPLE reason, they never answer. Pretending he did IP violation and without any explanation with it!
What a “customer service”n
For the story our colleague was in process to draft a simple training agenda with content designer. Highly IP violation!!.
It’s not my services. We are the same sellers here on the forum and I doubt fiverr that fiverr staff will read this topic.
If there are any question he should address them to CS.
When fiverr blocking account they always send an email stating the reason. If you friend is saying he never received it then he is lying. It’s in his email that he used to register his account.
If he has 2 accounts and fiverr blocked his second account he still can use his first account that he created.
That means that he had a few violations and that’s why his account was blocked.
“Agenda work” - fiverr support never using this kind of words and as @catwriter asked you before it will be great to see exact email because it might be that you are just using the point of an email due to language barrier.
I don’t know the actual reason; I am only guessing here, but could it be that one of your posts was yet again flagged as off-topic?
According to the forum’s rules, a post is off-topic if it is not relevant to the current discussion as defined by the title and first post, and should probably be moved elsewhere.
Although the person might be new to the community, this is not in the “New User Introductions” sub-category. It is, in fact, in the “Your Fiverr Experience” category.
Since neither the current discussion nor the first post is about the original poster being new to the forum, could it be that forum members think it is off-topic? This is the only logical reason I can think of.
This has happened in several other threads, too, where the OP (who is new to the forum) might be talking about something serious, and then someone comes along and says “welcome to the forum,” and it gets flagged.
This might be the reason why some users tend to do that.
FYI, in case you didn’t know, it takes multiple forum members (not just ONE single person) to flag a post for the post to get redacted/hidden. So, yeah, it is probable that several forum users flagged your post.
Since I see a lot of your posts getting flagged, it might help to pay a little more attention to the forum’s rules and to the category/sub-category and the topic as defined by the original post in the thread (just a suggestion).