i am a buyer who was trying to purchase a logo for my company from a high rated seller. I chose to pay extra money to have my logos within 24 hours. I received them in 3 hours to only be very disappointing. I voiced my concern and requested a revision.
said seller said my revision would be sent to me in 12 to 24 hours.
Since then, my sellers status has been set to “away”, hasn’t responded to any feedback or questions… and they have not sent me my revision and its been WELL over 24 hours.
My gig is said to be marked as “completed” in three days and Im unsure what to do. can I cancel and get a refund? If I do end up getting the logos do I get a discount for tardiness? have I been scammed? thank you