Did not receive a 4-digit number on a message on mobile phone at withdarw


#1

Hello my name is agus, seller from indonesia, I’m having trouble withdraw, 4 numbers not ferivication I received on my phone and there is no record that I check my network, but the network I am on but only for messages and for the internet can’t, whether it affect?

I want to replace the no phone on the account but I forgot the answer to the security question.

is there anything that could help me?


#2

You really need to contact Customer Support.

Start jogging :running_man: your memory now.


#3

No need to contact CS. Please clear your browser cache and cookies. Then log in again. Try now! Let us know what happened.


#5

ok thanks andrea, It was very helpful to me, I will try what you suggest…


#6

have you ever experienced the same thing?