Fiverr Forum

Disable My Account


#1

I am create one accounts ,
I had that dollar in my account
After some days , my account is disabled
I contact them and they tell me you have an account on the one side and the other.
But I have no more than one account.

  1. Create second id .After one days , my account is disabled
    I contact them and they tell me you have an account on the Same situation .
    I am Sure I have no more than one account.
    How Can I Solve This Problem?Please Help me

#2

Sorry but there must have been a red flag. If you are really saying you didn’t have two accounts, did you use the same payment processor as another user?

Are you running 2 accounts on one computer?

It is only customer support that can help you though.


#3

First things first, you can’t create a new account without getting CS approval.
Politely ask them for permission first! No guarantees they’ll say yes.
Don’t create another account, cause you’re just sinking deeper in the quicksand.


#4

ollydave
When I signed a new freelancer, then after create two accounts, after delete an account.


#5

nikavoice
If I follow your rules then they will let me do another account?


#6

Oh mine. This is why. You need to close them down if you still have access to them, then contact CS to pardon you and give you an opportunity to create a new account.

You can try that


#7

It’s common sense from reading the ToS… Like I said earlier there are no guarantees that they’ll say yes. But, it’s worth a try!


#8

ollydave
i dn"t know. I have several accounts.
If I ask them to lodge my account, will they give me if I have more accounts?


#9

nikavoice
ollydave
I do not know how many accounts I have on my computer?
How Can I Solve This Problem?
Please help me


#10

You don’t know how many Fiverr accounts you have created?


#11

I don’t have the slightest idea. :thinking:

Think very hard… Be very honest, how many accounts did you create on Fiverr.com?
It’s not hard to forget these things. Don’t tell tall-tales to CS be very honest with them.


#12

ollydave
Yes.i Dn"t Know how many accounts created ?


#13

Why you created many accounts?


#14

rihat76

nikavoice

I am created two accounts and delete an account.


#15

Now both are disabled?


#16

nikavoice
You can give me cs link??


#17

rihat76
Yes.
I do not have any accounts yet


#18

Contact customer support and ask them for permission to create a new account.
But before that , Please read Fiverr TOS


#19

You keep contradicting yourself.


#20

Goodness, gracious Trishan!

Do you still have access to the CS ticket? If yes, use the same ticket to ask for permission. If no, submit a query here.

Remember, to BE HONEST, keep calm and don’t go off the rails. Don’t create multiple tickets! :pineapple: