Fiverr Forum

Disabled my old account to make new username


So I made a new (B) account so I could have a new username. I disabled my old (A) account and not sure if it’ll take a while. I’m having a hard time verifying my new (B) account with phone number since disabling my old (A) account… I hope that made sense.


my number is on my old account so I can’t use it on my new one


You should have asked CS for permission to open a new account. If your old account is still not deleted, it means you have 2 accounts, and that’s a huge ToS violation.


I assume CS is customer service, how do I get ahold of them?


Use the ‘Seller Help Center’ option and you’ll have the option of submitting a support ticket.


You can submit a ticket to them here: