Fiverr Forum

Disgruntle Seller -- Your Thoughts


#1

16 days ago I closed out a gig with a buyer. From his indication he seems happy with my service. THEN today I get a IM stating he demands his money back I didn’t do my job correctly. I explained to him that he should have discussed it when I submitted – he would not listen to reason and now has left feedback as that I am a scam artist – I’m sorry I am not a scam artist - I am a Level 2 seller that has completed over 200+ reviews. I feel like he was holding my feedback over my head to get free services. Has someone else experienced this - why should I let one crazy damage my high rankings? Any advice and suggestions would be appreciated


#2

I would take screenshots of the conversation and submit them to CS to look at.


#3

Hi suzie2672; I am a buyer, been with fiverr for about 3 years, MANY orders. Unfortunately there will always be a wonker who is just, well, a wonker! The absolute VALUE you sellers provide to internet marketers is massive. As misscrystal suggests, take a screenshot nad smack this idjit upside his silly head with it. Best of luck!


#4

Thank you he was definitely out to leave me negative feedback. Thanks for listening


#5

Sucks that the guy is being such a jackwagon, but if I were in your position I’d have refunded the order, sent him on his way, and refused any similar work from no-name buyers. Because, let’s face it: some sellers are jackwagons and if you don’t offer a refund on your terms, the buyer will probably leave a negative review and still do a chargeback via PayPal - leaving you stuck with the review and still no money. It’s not a happy solution - after all, you did work and you deserve to get paid for it - but crank customers are a part of doing business. Minimize your exposure to theft (because that’s what it is) and keep on trucking.