Do Cancelled Orders Counts As NOT Rated Under Analytics?


#1

Just as the title says…



I reviewed all my completed Orders and all of it have reviews on it. I have 2 cancelled Orders and in my Analytics it shows 2 "NOT RATED"



But all of my completed orders have reviews on it, including my TIP JAR Gigs.


#2

My “not rated” are off by 10 orders (that are listed as not rated, but have been). It’s always been off, but so long as the actual rates/reviews show up on the gig page itself, since the staff can’t help apparently, I’m just going to ignore it. I personally don’t pay that much attention to my analytics anyway, to be honest.


#3

Thank you for giving a feedback, I think I’m gonna have to Customer Support for this issue. Analytics is important for me, in my opinion.


#4

If they had worked accurately at any point (for me) I’m sure I would feel the same. But as there’s always been something off, I’ve not yet “learned” to keep track of it. I do check the stats for my gigs though, on impressions etc, but that’s not on the analytics page.


#5

If I ordered a gig from gets back with me after a few days and says they are not feeling well and that it will take them longer than what they posted to finish the job, and they tell me that if i want to cancel the gig they would understand, so I cancelled the gig…do you i get all of my money back since it isn’t my fault that the person got sick?


#6

Reply to @touchtype: I just realised something else too; unfinished gigs aren’t counted, so cancelled shouldn’t be either.


#7

Reply to @belltime: I think you should look up the question to this elsewhere, because I know I’ve seen threads about this. That said, you should get the money back from a cancelled order that isn’t disputed (if it is, then you’d probably still get them back, but it would take longer).