Fiverr Community Forum

Do items get shipped to buyer before receiving payment?

I’m new to Fiverr still, been a member for a week now, looking into adding a new gig. As a seller, your gig is an actual item that you have to physically shipping(like a craft of some sort) do you get paid first for the gig and shipping cost or do you take out of pocket and hope the customer is satisfied and you get paid? Just want to make sure I follow the protocol and I don’t lose out on payments.

I don’t really know how it works when it comes to product selling. But I think you use your own money for the shipping cost and for the product fee (ofc after an agreement between you and the buyer) and deliver proof of shipment to the buyer, you can also take a picture of the product before you ship it.