I agree with you 100%, thanks for
thank you brother
very true, given that many times, we want everything as quickly as possible. without valuing our work in the future. Successes!
Thank you ! Yes this is truth and big problem in this kind of business
i just had one of the worst experience with a buyer now. he sent me a message asking if i could write a recommendation letter for him within 6 hours, i said i could write it within 30 minutes, but it will cost him more than the regular $5 on my gig. we agreed on a fee but he went ahead to place the order for $5. the worse was he didn’t leave information as regards who was writing the letter, for who, and recommendation for what, those are the basic things i need to write a recommendation letter, he just stated in the requirement box “letter of recommendation” so as not to reduce my order completion rating i decided to do the job, i kept sending this buyer messages, but he didn’t reply any. i cancelled the order and he declined the cancellation. i had no choice but to submit without a letter. hoping that he would ask for a revised work and maybe put in the information i need then. but instead he marked the order as complete and gave me a bad review, the first bad review i have here on fiverr. he came to my chat box and said he’s glad he was the one who gave me my first bad review.
Fiverr needs to do something about this, i had another situation where a buyer ordered my gig by mistake and requested a cancellation, and i had to bear the cost of a mistake that wasn’t my fault
Fiverr is very strict right now with reviews but I think I’m your case you should still try your luck.
I had a look at his review and it just looks like a vendetta that you offered him more than 5$ price for urgent work so he decided to place a 5$ anyway to leave you a bad review (didn’t provide requirements, ignored messages, declined cancellation) at the end. Send them all screenshots and especially his last message to your inbox we’re he is bracing that he is glad he’s the first one.
Great advice! Thanks
$5 order are fine as long as they are quick and simple anything else should be custom or add ons. You can get a bad client for any amount not just the $5 orders. Fiverrs response times and completion rate systems need an overhaul. You should not be penalised as a seller if its clear a buyer does not read your gigs properly.
This is seriously appalling
I doubt that will solve the situation. Speaking from experience I did send screenshots but eventually the buyer still had the favour from CS.
Thanks for sharing that, its really helpful. Greetings
I have joined fiverr last month and face the same situation. at that time i did’nt know what to do .I accept the order and complete the order in 3 days. when i deliver the work buyer said that i did not like your work so . i think he cheat me he likes the work because i do the exactly same that he order me.
at the end i cancel the order but i got very disheart from that i still did not know what to do with that kind of buyers.
Agreed! This is a major issue that needs to be looked at.
Sometimes the $5 buyer values that $5 and makes it much more important to him than the $100 client values the $100.
The difficult clients seem to have, at least for me, that money they spent at the top of their minds. So it really doesn’t matter what I do for them, or how good it is. It can never be worth more than that money they spent. That is all that matters to them.
They start out angry at me from the beginning, and find a reason to not like my service, because they are mad they had to spend money. I can tell from the first words they send me that they are going to find a reason to be unhappy.
This is one out of a thousand thankfully. I love my clients and they are wonderful and appreciative with very few exceptions.
This is such good advice. Thanks for sharing.
Thats an extremely unethical request, so it doesn’t surprise me that that buyer may be unethical to the seller, too.
I think you have been blackmailed by that buyer or seller!? I know for my personal experience that some bad person would just spend money just for give you a bad review and unfortunately there isn’t much you can do about it.
I really like your tips! They’re very helpful!
I do have a question though: at what price point should I start if I had just joined fiverr like a week ago? Should I just increase one of my gigs from 5 to 10 dollars? Or should I just wait and see if the 5 dollars is worth it for a beginner?
It depends on the scope and value of the gig, your experience and skills, etc.
You always, always price your gig appropriately, factoring in the time it takes you to do the order and the value it creates for the client. Never charge less than this just to try to get a sale. All this does is make you a competitor of unprofessional sellers. It doesn’t decrease your competition. Plus, you’ll have to deal with cheap buyers, who are often very demanding, annoying, etc. And on top of that you’ll make very little money.
Thanks! I will try and figure this out with the pricing. I might as well adjust my skills in order to make my gig more valuable.