sandew123 Posted August 4, 2018 Share Posted August 4, 2018 Hello everyoneAlso some order received behind my scope. When this order do cancel automatically do late Whats do action in this situation plz?My delivery time 24 hrsI do cancel after buyers will be agree after 24 hrs. this is a issue. I have a received warning message about late. But I did cancel it. whats that action ??? Link to comment Share on other sites More sharing options...
daviddoer Posted August 4, 2018 Share Posted August 4, 2018 if the order is cancelled, you still get a “late” warning. Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 if the order is cancelled, you still get a “late” warning.no. Buyer is Still do not agree cancel but order is late warning Link to comment Share on other sites More sharing options...
webdevelopers90 Posted August 4, 2018 Share Posted August 4, 2018 If you get late delivery and do not deliver it on and you receive warning for Fiverr,and during the late if buyer cancel the order then you will get a negative review automaticallySo beware this situation, Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 If you get late delivery and do not deliver it on and you receive warning for Fiverr,and during the late if buyer cancel the order then you will get a negative review automaticallySo beware this situation,Thanks. I told it is not a my mistakes. Buyers can be order behind my scope.When I do cancel order will be warning message about late. Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 Thanks. I told it is not a my mistakes. Buyers can be order behind my scope.When I do cancel order will be warning message about late.delivery without correct files and after cancelif do this action can be TOS warning message.when I cancel without delivery received warning message about late order Link to comment Share on other sites More sharing options...
fonthaunt Posted August 4, 2018 Share Posted August 4, 2018 Thanks. I told it is not a my mistakes. Buyers can be order behind my scope.When I do cancel order will be warning message about late.It is your responsibility to work this out with a buyer. It is not something Fiverr or the buyer has to do for you. If you ask for a cancelation, it would still be a penalty on your stats if you don’t complete the job. If the buyer doesn’t want to cancel and you run late, you get the penalty for not delivering the job. Eventually, it will automatically be canceled if you let it go, but you will get a serious 1-star negative review from Fiverr.These type of issue are all considered the seller’s problem. That isn’t always perfect, but it’s a fact. Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 It is your responsibility to work this out with a buyer. It is not something Fiverr or the buyer has to do for you. If you ask for a cancelation, it would still be a penalty on your stats if you don’t complete the job. If the buyer doesn’t want to cancel and you run late, you get the penalty for not delivering the job. Eventually, it will automatically be canceled if you let it go, but you will get a serious 1-star negative review from Fiverr.These type of issue are all considered the seller’s problem. That isn’t always perfect, but it’s a fact.Thank you very much!received waring message after cancel It is will be issue for my account. I don’t know whats this system. There are some problem Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 Came TOS warning message about late. But It is not a my problem. I don’t know whats solutionMy complete rate is 97% Link to comment Share on other sites More sharing options...
fonthaunt Posted August 4, 2018 Share Posted August 4, 2018 Came TOS warning message about late. But It is not a my problem. I don’t know whats solutionMy complete rate is 97%If you cancel a job because you can’t do it, Fiverr considers that your problem no matter what the reason.If a buyer declines to cancel because they don’t want to cancel, Fiverr considers that your problem.If there is no cancelation and you don’t deliver, you get a ToS warning for being late. That is your problem. The order will eventually run late and the order will be canceled. Fiverr will leave you a negative review.That may or may not be fair, but that’s how the system works. Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 Thank you sir. Can are you give me whats best solution for this action?Received a order behind my scope I will cancel without delivery order. but buyer don’t agree within my time frame so order will be late. Is this best solution for it? Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)Thank you.But came a warning message Link to comment Share on other sites More sharing options...
webdevelopers90 Posted August 4, 2018 Share Posted August 4, 2018 Thank you.But came a warning message(post withdrawn by author, will be automatically deleted in 24 hours unless flagged) Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)now is okay.But I will send it future. Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 Thanks for all! … Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 The first warning messenger send me yesterday. I don’t delivery without correct attached files after. warning message re received and reduce level 2 from 1 level. whats that? How do ??? Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 😭 Link to comment Share on other sites More sharing options...
fonthaunt Posted August 4, 2018 Share Posted August 4, 2018 The first warning messenger send me yesterday. I don’t delivery without correct attached files after. warning message re received and reduce level 2 from 1 level. whats that? How do ???I assume this is related to your situation yesterday? It sounds like you either didn’t deliver that order since you considered it out of scope, or you tried to deliver an empty or partial order. Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 I assume this is related to your situation yesterday? It sounds like you either didn’t deliver that order since you considered it out of scope, or you tried to deliver an empty or partial order.no sir. Can I send you image of my last delivery these via please? Link to comment Share on other sites More sharing options...
fonthaunt Posted August 4, 2018 Share Posted August 4, 2018 no sir. Can I send you image of my last delivery these via please?I am not a sir. If you want to post a screenshot of something with the buyers name blurred or marked out, you can post it. Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 I am delivery Link to comment Share on other sites More sharing options...
sandew123 Posted August 4, 2018 Author Share Posted August 4, 2018 I am delivery 1.PNG756×503 23.7 KB6.PNG792×392 16.9 KBorder page.PNG1291×408 25.1 KB2.PNG800×619 56.8 KB4.PNG714×586 27.4 KB3.PNG934×647 39.3 KBThis is last order before 2nd warning message Link to comment Share on other sites More sharing options...
fonthaunt Posted August 4, 2018 Share Posted August 4, 2018 last order.PNG395×611 32.4 KBThis is last order before 2nd warning messageYour screen shots aren’t great but I can see that the order seems to have gone okay. I doubt the 2nd warning was related that that delivery if it was on time.What happened with the order you were talking about yesterday? Did the buyer accept the cancellation, did the buyer decline the cancellation, or did the order just run late? The 2nd warning is probably still related to that order, not this one you just posted about. Link to comment Share on other sites More sharing options...
sandew123 Posted August 5, 2018 Author Share Posted August 5, 2018 Yesterday I did 1 order cancel and not late order Link to comment Share on other sites More sharing options...
sandew123 Posted August 5, 2018 Author Share Posted August 5, 2018 this is a injustice. I don’t konw how work this. I will go on fiiverr Link to comment Share on other sites More sharing options...
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