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Does canceling an order affect the "delivered on time" statistic?


donnovan86

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I had to cancel an order because the buyer ordered, yet he said he will share the information later.

Due to having surgery, I am at 89% for the Delivered on Time statistic. My question is, does anyone know if canceling an order will affect that? Or it’s just about cancellations? Obviously not a huge deal, but it would be great to know for a lot of people that are going through this.

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When I have canceled it only affected my order completion rate.

Thank you Vickie.

I don’t have a problem with the cancellation rates, just with the delivered on time thing, it’s at 89% now. Still plenty of days until the 15th… Thank you for your input and help!

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