Serious question. Does Fiverr CS exist anymore?
I have an order placed by a buyer which I cannot complete unless I use my Google login credentials to sign into their obvious phishing website. I’m not doing that. I have sent a request to cancel, however, the buyer is not responding. This means that in less than 24-hours, I will get with a late delivery penalty AND later a cancellation penalty.
I would like to contact CS now to request immediate cancellation of this order on their side. This way, I can avoid the twofold hit on my ratings. Sadly, contacting Fiverr CS IS IMPOSSIBLE!
Is this a joke? There is not a single link anywhere anymore which takes me to anywhere I can open a ticket.
What is wrong with this unholy website lately? Who thought raising payment fees to cover the cost of better customer service, before removing customer service was a good idea?
This really is absolutely ridiculous.