Fiverr Forum

Does Fiverr help with unreasonable bad reviews?


#1

Hi guys,

So for the second time I got an order from someone that wants more than what I offer for 5 bucks and then they kind of threaten me with a bad review if I don’t do it.
Does Fiverr usually help in cases like this? So would they delete the bad review if I contact them?

Thank you very much


#2

hi, u can try but i don’t think they will help… :expressionless:


#3

No they don’t, I’m telling from my experience.


#4

Take a screenshot of the conversation and report him/her to the fiverr support.


#5

Let them give a bad review.
Never accept the threat.

Reply to that review smartly and also report to fiverr, if that buyer has consistent history of giving unreasonable bad review fiverr might help getting it removed.

If you have not done the work yet cancel it. Do not let someone exploit your service or threaten you.
Cancellations are better than bad review.


#6

Blockquote
" Fiverr Customer Support will cancel orders based on, but not limited to, the following reasons:
Buyers who threaten to leave a damaging review to gain more services from the seller not related to the agreed requirements."

Ref:
https://www.fiverr.com/terms_of_service?source=footer


#7

you can remove his review but if he will give you low rating then your overall rating would be affected. Fiverr does provide you Dispute resolving scenerio for the feedback but i dont think you would want to be in that situation.


#8

No. They will no longer help you! They always take buyer’s side. Sorry.com :smiley:


#9

No, bad review cant be deleted once published. Try to give your best. If wish, increase your price to motivate yourself and if on begining stage, do not worry to give more than fair :slight_smile:slight_smile:
It’s a matter of long run,
Good luck :slight_smile:


#10

Not correct.

Here’s my latest experience with Fiverr support
3 years old Top Rated Buyer Vs 3 months Old Seller

Support team doesn’t take anyone’s side, they abide by rules and TOS.