Fiverr Community Forum

Does Fiverr protects buyers and sellers privacy and identity?

Hello, I was just wondering, I had some customers that wanted to know my name, I guess the majority of them just wanted to “get closer”. And now I am wondering. Does Fiverr protects identity of both buyers and sellers? If a seller asks to the customer support information about a buyer, or vice versa, would Fiverr disclose any information with them in any case? I searched for it in the forum and in the ToS but didn’t find anything in particular.

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  • To protect our users’ privacy, user identities are kept anonymous. Requesting or providing Email addresses, ■■■■■/IM usernames, telephone numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or Fiverr platform is not permitted.

The above is from the Terms of Service at the bottom of the Fiverr main page.

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