Recently I got few issues with some buyer who wanted the work done for free.
And ultimately they opened Paypal dispute & got complete refund of $340.
So, I contacted Fiverr Support & they told me that they can’t take any action against Paypal Chargeback as its completely against their Terms & Service. So they can’t do anything in this situation.
“And my question is in the same Terms & Service they have mentioned that orders will not be cancelled after 13 days of marking it as complete.”
And they did cancel 3 orders of mine nearly after 25 days of marking it as complete.
And when I asked this to Fiverr Support that you can’t fight against Paypal dispute as its not in their Terms & Service so how do they cancel the orders after 13 days as no where they have mentioned that it can be cancelled after 13 days also.
Fiverr Customer Support is not replying to my ticket & just ignoring it.
Let me know if there is any update in Terms & Service that I am not aware of?
Or they personally have some Terms & Service of their own that they have not uploaded on Fiverr Website?
Don’t you think its injustice to Sellers here on fiverr as they don’t have any clue when & why the orders can get cancelled?