Every time i just improve my ranking.
Some buyer place direct orders and cancel it by saying it was a mistake.
2-3 months ago same thing happened.
my 5 orders got cancelled same way and i lost level 2 and level-1 badge.
Now i recovered ratings. and when the time comes for evaluation.
A buyer place 6 orders directly sayin all happened because of mistake.
these projects worth 350$ plus.
i start customer support ticket but i recieve automated respond from them
after 25days and ticket was closed without any solution.
this is really badd and brutual…
and now i have to cancel all those.
my rating will drop again now.
and fiverrr customer support never respond to it…
So i personally asked buyer to please contact customer support and ask them to cancel.
because i will not cancel all of them. it gonna hurt my profile.
So he cooperated with me.
and started ticket
All the orders customer support cancelled and thank God…
This time my rating aint dropped.
I dont know why customer support dont entertain my ticket.
where as the respond to buyer within just a day