I find Fiverr’s Choice orders to be rather peculiar. Most of them come through without a prior contact (when I very much insist on it) and the brief is mostly ignored with the person assuming I’d connect the dots while leaving me with requests like: “It’s a title screen for a cartoon about misadventures of a dead body, bye!” (paraphrasing).
I don’t know if it’s the badge that does it, maybe your gig gets advertised differently and implies that you’re a mind reader more than usual, who knows. But in any case, I got quite a few of those orders and things were going well.
Then an order comes along and it’s for a movie poster.
I get a direct link to the said movie. Which, by the way, don’t do it. If you created a piece of art and want someone to advertise it, give people a synopsis of what you wanted to say by the entire thing. It’s your art, without you elaborating on it the entire process will be an art class exercise.
The movie is in French. The buyer clearly knows I’m not French because he tells me “you welcome” in Russian at some point for no apparent reason. The rest of it is a sequence of words for me to insert, one of the words appears to be in Italian, 2 others appear to be names, the rest of them I can’t decipher. He tells me that the size should probably be X and to “do what I want”.
His English is not too good either so I am absolutely going to treat that future 2* for Communication that I got as a personal insult.
I reach out for clarifications on, well, pretty much everything, get a link to the movie with English subtitles and a synopsis that is, paraphrasing: “It’s about a couple revisiting things”. That’s it, no specifics. I can see that it’s about a couple even in the French version due to me having eyes.
Here I start to suspect that I will probably be better off canceling the order because the task appears to be vague on purpose. Before covid19 an order like this would be gone from my queue without a second thought. I enjoy a challenge on occasion but I’m also a human being. It’s my time, money, and ambitions that are on the line. I don’t like to “take shots” and “play around” with that.
But there is the virus and that badge that kindly reminds you repeatedly that you should do amazing job OR ELSE… Fiverr finds “OR ELSE” motivational and I like the platform enough to accept it as a personality quirk.
So I think: “Okay, maybe I’m imagining things and he just wants me to interpret it how I understand it”. I have a great track record with movie and theatre posters, it involves a great deal of interpreting although I usually have a few lines of synopsis in all of those cases.
I put the design together, send it over, get 1.7*. My second negative rating in 5 years on the platform according to fiverr’s filter, my fourth negative rating according to me. There are no revisions (I was worried about how those would be worded but got lucky in a way) which is the first time ever. I pride myself on being able to salvage even the most unsalvageable orders. The English in the review is much better than in all the “requirements” that I’ve received. In short, he imagined the design to be something else.
PS The moral of the story is: cancel. If you can afford it, cancel. When something feels off consistently, don’t be pressured by badges, "OR ELSE"s, viruses, economic instabilities of the world. Do it, you’ll be better off. I got myself in this cycle of anxiety in recent months and it’s not working out well for me.
PPS I’ll let you know how getting 1.7* on a Fiverr’s Choice order goes. My prognosis is either nothing happens or my gig will be in a dog house for a while.
UPD: I woke up today to a threat in my inbox. The buyer didn’t like the response to his review and is demanding that I change it in 24 hours OR ELSE they’ll be taking it to CS and showing them “the entire conversation”. Seemingly unaware that CS has access to both order’s page, inbox, and all the files included.
I reported the threat and went to CS first.