Fiverr Community Forum

Down the response time

hello
My response time has increased.
How to bring down the response time? please help me
thanks

Hello @jaduanik
There is only one solution for that. You have to response all of your future message within 24 hours. And It will increase gradually. For example, your response rate is 90% and you have 10 buyer message on your inbox. If you response your next 2 buyer message within 24 hours you will achieve again 100% response rate.
I hope you understand now, how this system works. :slightly_smiling_face: