Hello, a few days ago a customer created an order in one of my Gigs, suddenly canceled it immediately. He then created a new order, even for more money, since he does not know how fiverr works. I wrote to the support department, and they tell me that they can not remove that delete from my profile even though it is clear that the client made it by mistake, even the same client wrote it.
This makes sense? In other words, can anyone ruin a user’s ranking by making that mistake and there is no way to remove it?