Fiverr Forum

Dwolla FAQ


#1

Q: What is Dwolla?

A: Dwolla is a payment network that allows any business or person to send, request and accept money.



Q: Are they secure?

A: Absolutely. Dwolla uses the latest security protocols to insure a safe and secure payment transaction with 24 hour Fraud prevention. For more information please check out https://www.dwolla.com/security



Q: Who is this available to?

A: US Residents only.



Q: How do I use it?

A: If you have an existing Dwolla account, you can continue to log in to your Dwolla account from the Payment page. If not you have the option to register for a new Dwolla account from the same page.



The step by step:

  1. Create a Dwolla account.
  2. Connect your Dwolla account with your financial institution.
  3. Transfer funds to your Dwolla account.
  4. Shop on Fiverr as you normally do.
  5. When you are ready to purchase a Gig, click on Dwolla as your payment option.
  6. If you are entitled to a reimbursement under the terms of Dwolla’s special offers, you’ll receive the reimbursement within a week.



    Q: How does Dwolla Credit work?

    A: You have to add and verify your Bank account to your Dwolla account to add credit to your Dowlla balance. For more information, please see https://www.dwolla.com/about



    Q: Can I withdraw to Dwolla?

    A: At this time, you can not withdraw Fiverr Revenue to your Dwolla account. Please see our Terms of Service for our withdrawal options.



    Q: Are there any fees for purchasing with Dwolla?

    A: There are no additional fees when purchasing Gigs on Fiverr.

#2

I’m a U.S. buyer and seller. I went through the whole signup and verification on Dwolla but now can’t find any kind of payment page on Fiverr. I just bought two gigs and it came out of my revenues but I did the whole process in order to purchase through Dwolla to get the free gig (for the first 10,000 users). Where was my option to select Dwolla?



How can I get reimbursed for what was taken out of my revenues?


#3

i see no withdrawl request in your terms. why not?