I’ll just say that although I can see the OP’s point… Almost no buyers understand the reality between a 4.0 or 4.5 starts and 5.0 stars. There is a huge difference in how your gig gets affected from a 4 to 5 star rating. The thumbs up/down was much better. Although the search engine should be modified to show the most relevant gigs (via keywords/SEO) moreso than the awkward mix match of results we seem to get now…
I’ll give you one example of why one client this week left a 1.0 star rating.
You ready for this?
They said the video I provided was great. But they could not figure out how to download and save the file. Even after I sent a dropbox link , gave them the fiverr FAQ links to help , and after I sent it to them through the inbox. They were frustrated and threatening to have a paypal dispute over it.
Of course I had that one fixed.
But then you get a client that gets a little sour that their video will cost a little more if they want a certain modification , and they want to give you less than 5 stars. So really , there should be some more protection for the sellers.
All the buyers need to know is that you should assume that all professional sellers here take their business seriously and a few 4.0 or 4.5 star ratings can ruin years of work.
In my opinion a “Good Seller” would typically have 1 bad review per 100 good reviews. Or even less. I think we have several hundreds of reviews and only one is less than 5.0 due to it being a lengthy project that went a day or 2 late.