I was contacted by a buyer to help on a programming function that would create a data frame. I sent a custom order in the chat, asking for more than the standard $5 and even sent a screenshot to prove (buyer’s idea) my function was working as it should. The buyer then wrote in the chat, under the custom order, that he wants extra help analysing the data and then went and accepted the custom order above. Now the buyer claims I agreed to help with this extra task too, although it’s clear from the conversation that this was never mentioned, until after sending the custom order. Now we’re stuck in an endless revision loop, where the buyer asks for a revision to include this extra work I never agreed to do, and me sending the original code.
The conversation is becoming more and more ridiculous too. He/she claims this extra work was mentioned and I agreed and got confused, although I have access to all our messages and it was never mentioned. He/she also posted details about this extra work in the order page, after accepting, and can’t understand why this doesn’t mean I’m required to do the extra work. Also, claiming I charged too much since the function is only “a few” lines more to his/her attempt and wants to cancel and place an order for just $5. Finally, claiming I originally sent an order for $5 and once he/she mentioned the extra work I went back and increased the custom order price, like that’s possible without creating a new custom offer.
Customer service is not helping, as they can’t force a buyer to accept an order so I’m certain I just won’t get paid and the buyer will get free work, as I don’t see this ending in any other way than cancelling the order. I’m just posting to see if anyone else had similar experiences and how you dealt with it or offer any advice. Also feel free to have a laugh at my situation, life is too short anyway.