Fiverr Forum

Error on Puchase

I am a first time user, I found a flyer design that I like and wanted to purchase. I went to complete my purchase and received an error message that something was wrong and to try again. I did so 2 more time receiving the error message each time. I then received an email of my purchase and was invoiced all 3 time and could not access the complete order screen. It appears my account was charged even though the checkout screen kept giving me error and could not proceed. I have email customer service with no reply. Please advise!

Hello, Thanks for Interest in Fiverr Services !! Some time Server or, Website teachnical issues occurred for few minutes.

So, You can try again after few minutes or Hours, and i am sure you will buy easily your services :slight_smile: