Fiverr Community Forum

Error when trying to set video thumbnail

I tried in both Firefox and Google chrome and continue to get the error: “Something went wrong, please try again in few seconds” when I click “Set as Preview” in the Select A Video Thumbnail popup.

Anyone else getting this?

EDIT: I’ve created a support ticket under Report A Bug. You can create one here: https://www.fiverr.com/support_tickets/new
Hopefully that will speed up the fixing of this.

1 Like

friend I have the same error I think or suspect that the platform is having an error with that