Fiverr Forum

Ethics and email

I got a request for possible service (no specifics were given). The sender wanted me to write to his personal e-mail address for specifics. This was yesterday 11/12/19. I was on my iPad and cannot send it from my regular email address on my iPad. So I responded and said I’d write to him today. Now that service request message is gone. (I did reply through Fiverr so I hope that doesn’t show up as a non-reply by myself?)

Who removed it? Is it ethical to contact a requestor by their own email address or does it have to go through Fiverr?
Thank you, Al

You should read Fiverr’s Terms of Service.

Contact outside of Fiverr is strictly forbidden.


Sharing off Fiverr contact details is against the Terms of Service at the bottom of the Fiverr main page.

Make sure to carefully read and abide by the Terms of Service as a violation can risk your account.