Cancellation is a word which pinch me off.So far I remember 2 cancellations since I start working.
About 3 months ago a buyer cancelled order stating that quality of work was not as on gig.I wondered what kind of design he wanted.I searched his orders with other seller and the answer I got was Typography .
Yes, he has left very good reviews on typo style designs.
I paid a lot of attention on learning typography and now Alhmdulillah I’ve a complete grip on this style of designing.Thanks to him
Other cancellation story is much terrible…ugh…
I got an order with instructions in 1st message in inbox.He then changed his description which I never received. I delivered order with 1st instructions and in modification request I got a harsh response.Client was asking for cancellation and I was out of mind Why why why??? He was not willing for revision and opened a dispute.
I accepted and that’s it.No,it was not that’s it ,he started bombarding my inbox with sooo harsh messages.
Wait.I should share a screenshot!
He sent new description list asking what is similar to my description in your design? My bad,I received that for 1st time.
All I did is redesign a sample and sent to him.His response,
And after two days passed by he placed same order with double price.His review
So yayy I didn’t let fiver to lose a buyer of it
All I want to say is, I take cancellation personally and work on cause of cancellation to avoid next time.
Thanks for your time.